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Title
Text copied to clipboard!Confluence Administrator
Description
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We are looking for a dedicated and experienced Confluence Administrator to join our team. The ideal candidate will be responsible for managing and maintaining our Confluence environments, ensuring optimal performance, and providing support to users. This role requires a deep understanding of Confluence, its plugins, and integrations with other tools. The Confluence Administrator will work closely with various teams to ensure that the platform meets their needs and is used effectively. Key responsibilities include configuring and customizing Confluence, managing user permissions, troubleshooting issues, and providing training and support to users. The successful candidate will have strong technical skills, excellent problem-solving abilities, and a customer-focused approach. They will also be responsible for staying up-to-date with the latest Confluence features and best practices, and for implementing improvements to enhance the user experience. This is a critical role that requires a proactive and detail-oriented individual who can work independently and as part of a team. If you are passionate about Confluence and have a track record of successfully managing and optimizing Confluence environments, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Manage and maintain Confluence environments.
- Configure and customize Confluence to meet user needs.
- Manage user permissions and access controls.
- Troubleshoot and resolve issues related to Confluence.
- Provide training and support to Confluence users.
- Monitor Confluence performance and implement improvements.
- Integrate Confluence with other tools and systems.
- Stay up-to-date with the latest Confluence features and best practices.
- Develop and maintain documentation for Confluence processes and procedures.
- Collaborate with other teams to ensure effective use of Confluence.
- Implement security measures to protect Confluence data.
- Perform regular backups and ensure data integrity.
- Manage Confluence plugins and add-ons.
- Conduct regular audits of Confluence usage and permissions.
- Provide recommendations for improving Confluence usage and efficiency.
- Assist with Confluence upgrades and migrations.
- Ensure compliance with organizational policies and standards.
- Participate in team meetings and provide updates on Confluence-related activities.
- Develop and maintain custom scripts and automation for Confluence.
- Provide excellent customer service to Confluence users.
Requirements
Text copied to clipboard!- Bachelor's degree in Computer Science, Information Technology, or related field.
- 3+ years of experience as a Confluence Administrator.
- Strong understanding of Confluence architecture and administration.
- Experience with Confluence plugins and integrations.
- Proficiency in scripting languages such as Python, Groovy, or JavaScript.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience with user training and support.
- Knowledge of IT security best practices.
- Experience with data backup and recovery.
- Familiarity with Agile methodologies.
- Strong organizational and time management skills.
- Attention to detail and accuracy.
- Ability to manage multiple tasks and priorities.
- Experience with other Atlassian tools such as Jira is a plus.
- Knowledge of SQL and database management.
- Experience with cloud-based Confluence environments.
- Ability to develop and maintain documentation.
- Customer-focused approach and excellent customer service skills.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with Confluence administration?
- How do you manage user permissions and access controls in Confluence?
- What steps do you take to troubleshoot and resolve Confluence issues?
- Can you provide an example of a customization you implemented in Confluence?
- How do you stay up-to-date with the latest Confluence features and best practices?
- Describe a time when you provided training or support to Confluence users.
- How do you ensure the security of Confluence data?
- What experience do you have with integrating Confluence with other tools?
- Can you discuss a time when you improved Confluence performance?
- How do you handle Confluence upgrades and migrations?
- What scripting languages are you proficient in?
- How do you manage and maintain Confluence plugins and add-ons?
- Describe your experience with data backup and recovery in Confluence.
- How do you ensure compliance with organizational policies and standards?
- Can you provide an example of a custom script or automation you developed for Confluence?
- How do you handle multiple tasks and priorities in your role?
- What experience do you have with cloud-based Confluence environments?
- How do you develop and maintain documentation for Confluence processes?
- Describe your approach to providing excellent customer service to Confluence users.
- What experience do you have with other Atlassian tools such as Jira?